Get Support menu

Managed IT Services

Choosing the correct managed IT provider is a critical step when choosing to outsource.

Let MIS Solutions help you business by providing the right solutions at the right time.

Managed Services

Does your business need IT support? Do you face any of these problems… service interruptions? inconsistent system performance? a lack of timely responses to issues? unproductive or frustrated staff?

MIS Solutions based in Cincinnati, Ohio can help you manage your IT assets more efficiently and reliably. Whether you require full IT outsourcing or just need help with certain aspects, we can meet all of your support needs.

MIS Solutions is a single source for expert IT management, enabling you to stop wasting time tracking down IT problems and focus on running your business. We work to prevent IT problems from occurring in the first place, restoring peace of mind and reducing the impact that technology problems have on employee productivity and satisfaction. Our vCIO become your business advisor for IT, assisting you with strategic recommendations to make sure your IT capabilities grow with your business.

Because we have invested extensively in our service delivery infrastructure, we are able to deliver all of these capabilities at a lower cost than you could deliver with in-house IT staff.

How will MIS Solutions deliver outsourced IT support to your business?

MIS Solutions offers a solid foundation of industry best practices for IT management, technical account management, and strategic IT planning. We begin the relationship with a rigorous onboarding process. This process includes a thorough discovery of your technology management needs, proactive management setup, and an introduction for your staff on the new IT support model.

Once the service is live, MIS Solutions combines proactive administration with responsive support to deliver comprehensive IT management that is responsive to your needs. The virtual IT team that we assign to each client includes all of the required technical skills to provide personalized support and expertly manage all of your technology.

Our proactive IT management team has the necessary engineering skills and automated systems to manage your IT systems efficiently. The proactive team is accountable for reducing problems, and improving the reliability, performance, and recoverability of business-critical IT systems. We also deliver multi-layered defenses to protect your data from security threats, reducing the risk of loss or compromise of sensitive information. When IT problems do occur, our helpdesk resolves them quickly, enabling a return to normal operations as rapidly as possible.

The MIS Solutions Customer Service Manager assigned to each client is the single point of contact for the relationship, ensuring we are responsive to your needs. Our vCIOs assist with strategic IT planning, ensuring that IT spending is optimized and IT capabilities remain aligned with the requirements of your growing business.

Set your business up for success

Are you looking for proven IT products and services?

Complete the form below & a MIS representative will be in touch.