Strategy & Support Services to Help Scale Your Business.
MIS Solutions offers 24/7 monitoring and maintenance that keep your computers, networks, and systems up and running. Our team helps you prevent operational downtime, maximize office productivity, and solve IT-related issues before these become serious problems.
Making the transition to outsource your IT services can be a big decision for a business. There are many factors to be considered and making the right choice it critical to the operation of the organization. At MIS Solutions we carefully evaluate your current IT processes and workload. Our on-boarding processes are there to make sure our solutions will not only maintain your current level of service but elevate it using proven IT processes and methods.
Does your business need IT support? Do you face any of these problems… service interruptions? inconsistent system performance? a lack of timely responses to issues? unproductive or frustrated staff?
Then you’ve come to the right place! MIS Solutions can help you manage your IT assets more efficiently and reliably. Whether you require full IT outsourcing or just need help with certain aspects, we can meet all of your support needs.
MIS Solutions is a single source for expert IT management, enabling you to stop wasting time tracking down IT problems and focus on running your business. We work to prevent IT problems from occurring in the first place, restoring peace of mind and reducing the impact that technology problems have on employee productivity and satisfaction. Our vCIO become your business advisor for IT, assisting you with strategic recommendations to make sure your IT capabilities grow with your business.
Because we have invested extensively in our service delivery infrastructure, we are able to deliver all of these capabilities at a lower cost than you could deliver with in-house IT staff.
How Will MIS Solutions Deliver Outsourced IT Support to Your Business?
MIS Solutions offers a solid foundation of industry best practices for IT management, technical account management, and strategic IT planning. We begin the relationship with a rigorous onboarding process. This process includes a thorough discovery of your technology management needs, proactive management setup, and an introduction for your staff on the new IT support model.
Once the service is live, MIS Solutions combines proactive administration with responsive support to deliver comprehensive IT management that is responsive to your needs. The virtual IT team that we assign to each client includes all of the required technical skills to provide personalized support and expertly manage all of your technology.
Our proactive IT management team has the necessary engineering skills and automated systems to manage your IT systems efficiently. The proactive team is accountable for reducing problems, and improving the reliability, performance, and recoverability of business-critical IT systems. We also deliver multi-layered defenses to protect your data from security threats, reducing the risk of loss or compromise of sensitive information. When IT problems do occur, our helpdesk resolves them quickly, enabling a return to normal operations as rapidly as possible.
The MIS Solutions Customer Service Manager assigned to each client is the single point of contact for the relationship, ensuring we are responsive to your needs. Our vCIOs assist with strategic IT planning, ensuring that IT spending is optimized and IT capabilities remain aligned with the requirements of your growing business.
Learn More About Our Managed IT